Shared Services & Outsourcing Week — or, SSOW, as it’s more commonly known — is nearly upon us! This year’s SSOW virtual conference will of course be markedly different from years’ past, but will be just as valuable. In fact, the Tonkean team, who’ll be hosting a roundtable discussion and manning a digital booth at the conference, has been working hard to design roundtable sessions that will more than justify your time … especially if you’re in the market for more information about hyperautomation technology — from implementing it, scaling it, and optimizing your use of it.
You can sign up for our sessions on August 25 — which will be delivered by Brett Li, our VP of Product Marketing — or visit our booth with the links below:
- Roundtable 1: Tues, 8/25, 7:00–7:45am
- Roundtable 2: Tues, 8/25, 8:15–9:00am
- Roundtable 3: Tues, 8/25, 10:00–10:45am
- Roundtable 4: Tues, 8/25, 11:15am — 12:00 pm
- Register for the conference here.
In addition to the roundtables, we’ll have workshops, demo drives, and opportunities to speak with the team.
Ahead of the conference itself, we wanted to provide a sneak peek into what you can expect to learn:
1) The real “ins and outs” of the automation landscape.
Although many of today’s automation initiatives are driven by RPA, the automation landscape is not comprised by a single type of technology. There’s a host of other technologies — like BPM, iPaaS, orchestration platforms, etc. — that enterprises are actively using to try and meet their automation needs. And every different type is specialized to satisfy very specific use cases and types of processes.
It pays to understand what each kind of automation technology does and how exactly it can be used.
At SSOW, we’ll flesh out the automation landscape for you, layer by layer, solution by solution. We’ll key you into leading industry trends for shared services and outsourcing, and help you develop solid strategies for seeking out and eventually implementing automation technology in a rapidly changing digital landscape.
2) How to expand and map the types of processes you can optimize with automation.
Business processes in your organization range from simple to complex, team-level to organizational-wide, rigid to dynamic. But the value that you can deliver to your organization through those processes expands when you optimize them through automation.
As you develop your automation maturity, it’s critical to understand what technologies to use for what types of processes. At SSOW, we’ll help you create an automation technology framework to map the right technology for each type of process.
3) How to optimize & align business operations cross-functionally with minimum change management by orchestrating your processes, tools, and people.
Change management is the biggest barrier to successful large-scale automation initiatives. Whether it’s migrating data, implementing new systems, adjusting for process changes, or getting people to learn how to navigate new interfaces, the more change that’s necessary to improve a business process, the less likely an automation initiative will be successful. This challenge is only exacerbated when thinking about implementing automation technology into cross-functional business operations that span multiple different teams, processes, and tools.
At SSOW, we’ll discuss the critical importance of creating a flexible —yet standard — way of aligning and orchestrating all of the different elements of your business operations while minimizing the amount of change necessary to see improved efficiency. From this understanding, you will be able to look at your automation initiatives from a new perspective that eliminates potential challenges, improves the success rate, and multiply the value that you can deliver to your organization.
There will be much more, but we’ll save the rest for next week. We look forward to speaking with you at SSOW!
