Growth of operations

5 Predictions for the Growth of Operations in 2020

1) Companies will further integrate ops functions to drive cross-functional accountability and alignment.

2) Ops leaders will emerge as major tech decision-makers within companies.

3) Ops leaders will increasingly employ no code / low code automation platforms to build custom technology solutions.

4) “Non-revenue” teams/departments will finally enjoy dedicated, operations-specific support.

5) We will see an increased strategic focus on ops as a whole.

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