Eight strategies for building an operational foundation:
- Think people-first
- Reduce app dependency
- Reduce developer/IT dependency
- Minimize user interfaces
- Design processes that use automation, but keep humans-in-the-loop
- Make processes & systems proactive
- Design processes cross-functionally
- Adopt an Adaptive business Operations platform
Tackle important questions such as:
- How to build processes and workflows that increase efficiency while at the same time putting the needs of our employees first?
- How to ensure my company can remain agile, adaptive, and flexible in the face of quickly changing market and social conditions?
- Why is operating empathetically and adaptively so important for companies today?
- How can my company reduce our dependence on apps?
- How to design workflows that effectively and intelligently utilize automation?