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CASE STUDY

TripActions improves customer experience through automation

By automating and orchestrating the end-to-end support escalation process between multiple teams and systems (Intercom, Zendesk, and Slack). TripActions improved customer experience, efficiency, and visibility across customer support.

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Tonkean is an absolute game changer.

— Ariel Cohen, CEO & Founder TripActions

SALES, CUSTOMER SUCCESS, PRODUCT OR GENERAL MANAGEMENT

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