FreshdeskTrusted by ops teams worldwide
Tonkean + Freshdesk Integration
Freshdesk by Freshworks, is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. (Learn More)
Connect Tonkean to Freshdesk and automate all the manual actions required in your workflow, such as:
- Monitor Tickets, Users, Customers
- Create/Edit any field of those items
- Perform common actions like: Comment, Tag, Assign, Change Status, etc
- Use our people coordination actions to inquiry people via Email, Slack or MS Teams and push update back to Freshdesk
- Connect with any one of our other +1000 integrations!
End-to-End Workflow Automation
With our powerful Workflow Builder, you can easily train your bots to coordinate or execute any business workflow end-to-end. Including data manipulation and people coordination.
Auto-handling Requests
Approval Processes
Work Delegation
Status Reporting
API for people
Intelligent people coordination
Tonkean puts your people at the center by reaching them where they are, Slack, MS Teams, or email. Tonkean’s AI-powered workbots automate processes around the behaviors of your people, getting the information from people to systems as quickly and easily as possible.
Seamless integrations
with your tools and systems
with your tools and systems
Looking for a specific one?
Check our 1000+ integrations here →
