Trusted by ops teams worldwide
Tonkean + Zendesk Integration
Tonkean helps growing customer support, success, sales, and marketing teams scale by augmenting their Intercom environment with bots that automate work and coordinate people.
- Monitor Tickets, Users, Customers
- Create/Edit any field of those items
- Perform common actions like: Comment, Tag, Assign, Change Status, etc
- Use our people coordination actions to inquiry people via Email, Slack or MS Teams and push update back to Zendesk
- Connect with any one of our other +1000 integrations!
End-to-End Workflow Automation
With our powerful Workflow Builder, you can easily train your bots to coordinate or execute any business workflow end-to-end. Including data manipulation and people coordination.
Auto-handling Requests
Approval Processes
Work Delegation
Status Reporting
API for people
Intelligent people coordination
Tonkean puts your people at the center by reaching them where they are, Slack, MS Teams, or email. Tonkean’s AI-powered workbots automate processes around the behaviors of your people, getting the information from people to systems as quickly and easily as possible.
Seamless integrations
with your tools and systems
with your tools and systems
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