Streamline and scale your support team by letting Tonkean automatically translate both inbound and outbound messages in non-native languages.
Tonkean can automatically recognize languages that your team can't natively speak, and pipe the conversation into Google Translate for them.
Automatically translate both the messages that your support team receives, as well as the responses they send back and create a seamless support experience for your agents.
Minimize system hopping for your team and let them handle responses for non-native languages entirely in the communication tool of their choice.
Enable your support team to help customers across the globe while keeping costs low and reducing the amount of systems your agents have to bounce between.
Deliver process solutions in a fraction of the time that it takes to implement packaged or custom build solutions.
Systems should fit around your people and processes, not the other way around. Tonkean achieves fast time to value, allowing you to extend your existing tools to work for your unique people and processes.
Here are some other modules that can be used in conjunction to streamline your business processes end-to-end.
Consolidate and manage customer outreach across your communication channels in a single place.
Intelligently surface critical customer communication to the collaboration platform all of your employees use.