Support Workflows Automation

Delegation, Escalation, Approvals and more.

Tonkean’s human-compatible automation platform handles complex, human-in-the-loop processes without breaking the chain of automation.

Watch how Tonkean automate a Support escalation process
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Tonkean Workflow Builder

End-to-End Workflow Automation

With our powerful Workflow Builder, you can easily train your Bots to coordinate or execute your Support workflows end-to-end. Including data manipulation and people coordination.

Auto Assign Agents
Automate Hand-off between Tier 1 & 2
Approval Processes
Status Reporting


The Tonkean A.I. Bot interacts with people via Slack, MS Teams or email and coordinate actions items, approval cycles and gathering of information.


Tonkean always monitors your data and when per your conditions, automatically execute and coordinate your workflow end to end. Nothing slips through the cracks.


All of your updates and data you care about are organized in to one view so you can see the big picture.


Tonkean complements and seamlessly integrates with the business tools you already use. No dismantling of your existing infrastructure, or training your team on new systems.
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