Welcome to Maker Academy
A resource center for makers to grow and learn in their careers
Lessons
Expand your operational knowledge with our 30 minute crash courses.
The 5 Financial Terms Every Operations Professional Should Know
Lindsey Crittendon, Head of Headspace for Work, and Ada Johnson, VP of Finance at Heap Analytics, cover the financial terms they believe are critical to a successful career in operations.
Legal Ops 101: A Crash Course in Legal Language for Operations
Sheindy Hotter, Legal Operations Manager at SimilarWeb, covers the legal language operations professionals should be aware of in order to communicate effectively across departments.
Demystifying Marketing Operations: A Lesson in Metrics Across Departments
Rafi Pryntz-Nadworny, Marketing Operations Manager at easyDITA, gives a crash course on go-to-market metrics and data reportability as they relate to operations.
Process Mapping 101: Identifying Gaps In Your Operational Framework
Konrad Treter, Operations Manager at City Pantry, covers how operations professionals can identify gaps in their operational framework, and provides best practices to remedy them.