Frequently Asked Questions


What is Tonkean?

Tonkean is a tool for managers. Unlike business intelligence or team management tools, Tonkean uncovers your business reality. It intelligently brings you answers that are only tangible when human input meets data, allowing you to stop with the nagging and focus on managing.

What’s required to create a new Tonkean board?

All you need to do is give it a name! Though we do highly recommend connecting it to your Slack team to fully enjoy the Tonkean bot.

The Tonkean Slack bot knows how to automatically reach out to your team and ask for the latest status of the things defined in Tonkean.

What happens when I connect Tonkean to my current tools?

  1. You will be able to import items from the different tools (such as deals from your CRM, or "epics" and "lists" from your project management tools) and keep them synced with your Tonkean "Tracks." Tonkean will then reach out to the relevant people to keep everything up to date.
  2. Tonkean will analyze the data from those tools and match relevant information to existing Tracks. This will provide you with more detail and a deeper understanding of where things stand — across your different departments, teams and workflows.

Using a tool we don't integrate with yet? Let us know!

Who sees what’s in Tonkean?

Tonkean dashboards are visible to people you invite to Tonkean.

If you connect it to Slack - it will be visible to everyone in your Slack team.

Is Tonkean really free?

Tonkean is free as long as we are in Alpha.

We appreciate our early customers and want to hear your feedback. Of course, when the time will come, early customers will receive exclusive offers.

What does being in Alpha mean?

It means that we’re still adding features, squashing bugs, and perfecting the product. Our goal is to get your thoughts on what you like, don’t like, and would want to see in the future!

Where can I give feedback, ask questions, report a bug, or get help?

For all of the above, you can shoot us an email at support@tonkean.com OR chat with us live!

Where can I get updates about Tonkean products?

Follow us in Twitter and Facebook, or subscribe to our newsletter here.