Tonkean simplifies process automation by bringing together systems and people to streamline your customer support process end-to-end.
IMPROVE PROCESSES WITH SMART LOGIC
With our powerful Workflow Builder, you can easily train your Bots to coordinate or execute any business workflow end-to-end. Including data manipulation and people coordination.
ELIMINATE MANUAL STEPS & DATA CAPTURE
Tonkean puts your people at the center by reaching them where they are, Slack, MS Teams, or email. Tonkean’s AI-driven Bot Workers automates processes around the behaviors of your people, eliminating manual steps and data capture.
By automating and orchestrating the end-to-end support escalation process between multiple teams and systems (Intercom, Zendesk, and Slack). TripActions improved customer experience, efficiency, and visibility across customer support.