
Slack Ticket Creation
Improve the quality of your IT support by automating ticket creation
Check out some examples of how IT operations teams are using Tonkean to optimize their processes, people, and systems.
Improve the quality of your IT support by automating ticket creation
Automatically respond to routine requests specific to your business
Tonkean’s Adaptive Business Operations platform is built for the people that need it the most. Create tailored solutions for any operational need, whether that’s automating workflows, integrating systems, or coordinating people — no coding required.
By using Tonkean, Loanpal can provide benefits both to their people and business. The audit team delegates up to 30% of their time to the Tonkean Bot, allowing them to spend more time actually performing audits.
Audit team spent 30% of the time on manually collecting documents.
Orchestrate processes with your exact business logic while flexibly connecting to the tools people already use (i.e. email, chat) and your existing systems to optimize processes with minimal change management.
Automate manual steps such as routing tickets, routing items to your IT team, and syncing data between systems.
Gain end-to-end visibility of your processes with live details of each individual ticket and aggregate views of important metrics or KPIs.
Tonkean’s Adaptive Business Operations platform empowers IT operations teams by connecting systems and people with adaptive modules that can intelligently orchestrate complex processes — all without writing a single line of code.