Are you still using email, forms, spreadsheets, checklists, or phone calls to handle matter intake and management? That can change today.
Tonkean consolidates and automates your end-to-end legal request & matter intake process without adding new tools.
Reduce manual & administrative work
Power your legal inbox with an intelligent & adaptive module that automatically reads and understands inbound legal requests from any source, like forms, email, chat, spreadsheets, or even other systems. Then, Tonkean can immediately respond to simple requests, automatically route more complex requests, or manage matters end-to-end.
Coordinate between multiple teams & systems
Ensure each legal service request is treated with the right level of attention and expertise to maximize both service quality and attorney utilization. Use custom keywords and criteria to automatically route each matter to the proper person on the legal team.
Gain visibility across all of your legal requests. Ensure nothing falls through the cracks by seeing the live status of each open matter. Monitor SLAs and other KPIs to continually improve performance, efficiency, and become a more strategic business partner.
Accelerate time to value by avoiding tedious and costly migrations to new systems. Tonkean integrates directly with your systems and layers intelligent workflows on top. Your legal and business teams will reap the benefits without ever knowing anything has changed.