Improve the quality of your IT support by simplifying ticket creation in Slack and gaining visibility into support activity.
Tonkean plugs into your existing support channels and automatically creates tickets in your system of choice from the requests submitted in Slack.
Tonkean allows you to track and manage the entire support process using our customizable dashboard to ensure nothing falls through the cracks.
Tonkean integrates with all of your existing systems, meaning your end users never have to leave the systems they're comfortable with to learn something new.
Train the Tonkean Pipeline Cleanup module to manage your pipeline tailored to your specific needs with our visual, no-code Workflow Builder. Connect to your existing systems like CRM, support ticketing, contracts management, finance, and more with our 1000+ connectors.
Track and coordinate all support issues and KPIs from Slack to give you the insights you need to strategically manage your support organization.
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