Tonkean intake orchestration vs. ServiceNow

Discover how Tonkean’s AI-powered intake orchestration and experience platform offers an intuitive way to manage intake, maximize adoption, and increase efficiency with the tools you already have.

Trusted by the world’s most innovative teams:

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Maximize Adoption

Effortlessly build simple and transparent process experiences that are personalized for each requestor.

Maximize Compliance

Seamlessly wrap your existing policies and systems to get end-to-end visibility with no-code and no change management.

Maximize Efficiency

Intelligently automate the intake, triage, and coordination of every internal request with AI. Measure, learn, and iterate.
A better intake orchestration experience

Why procurement teams choose Tonkean for intake orchestration

Guided intake experience, way more than just forms

Tonkean is purpose-built to deliver a frictionless intake orchestration experience for all employees. Enable users to Initiate requests directly in Slack, Teams, email, or a custom portal and guide them through a condition-based experience that dynamically adapts to their context. This ensures only relevant questions are asked and the correct data is collected.

AI-powered intake management & automation

Tonkean’s AI Front Door, accessible through Slack, Teams, email, and/or custom portals, enables users to make plain-language requests and inquiries and receive immediate conversational responses. Tonkean understands the intent behind the interaction and guides users to the right process or policy, removing any uncertainty and leaving users with an effortless and instinctive user experience.

100% No-code, 100% procurement owned

Tonkean's truly no-code platform enables procurement teams to fully customize and control the process experience. Easily adapt workflows as the business grows with a configurable, drag-and-drop interface, empowering non-technical users to drive innovation with superior agility and flexibility.

Boost adoption without change management

Tonkean wraps around existing tools instead of replacing them, creating a smart orchestration layer across systems, departments, and people. Compliance is built-in, relieving end users from the need to know the intricate policies details, thereby enabling procurement teams to boost adoption effortlessly.

Connect to all of your existing tools out of the box.
Your team can work where they like to work, with no change management.
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Trusted by the world’s most innovative teams

Semrush
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We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
Google
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I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Workday
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Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel