Cookie Policy

Tonkean uses certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to maintain, provide, and improve our website and services (the “Services”), and in order to provide our users with a better experience (for instance, in order to track users’ preferences, to better secure our Services, to identify technical issues, and to monitor and improve the overall performance of our Services).

This page contains information on what Cookies are, the Cookies used on our Services, how to switch Cookies off in your browser, and some useful links for further reading on the subject. If it does not provide the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email privacy@tonkean.com.

For more information about our general privacy practices, please visit our Privacy Policy.

What are Cookies?

Cookies are small text files that are stored by the browser on your computer or mobile device (for example, Google Chrome or Safari). They allow websites to store things like user preferences. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately.

How do we use Cookies?

Tonkean uses several different types of Cookies on our website:

Performance Cookies: This type of Cookie helps us to secure and maintain our Services, and remembers your preferences for tools found on the Services, so you don’t have to re-set them each time you visit.

Analytics Cookies: Every time someone visits our Services, the analytics services we use generate Cookies which can tell us whether or not you have visited the Services in the past, and provide additional information regarding how our users use our Services (such as where users tend to click on our Services). Your browser will tell us if you have these Cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have and how often they visit the Services.

Unless you are signed into our Services, we cannot use these Cookies to identify individuals. We use them to gather statistics. For example, the number of visits to a page.

Registration Cookies: When you register and sign into our Services, we generate Cookies that let us know whether you are signed in or not.

Our servers use these Cookies to work out which account you are signed in with and if you are allowed access to a particular service.

While you are signed into our Services, we combine information from your Registration Cookies with Analytics Cookies, which we could use to identify which pages you have seen.

Marketing & Advertising Cookies: These Cookies allow us to know whether or not you’ve seen an ad or a type of ad, how you interacted with such an ad, and how long it has been since you’ve seen it.

We also use Cookies to help us with targeted advertising. We may use Cookies set by another organization, so we can more accurately target advertisements to you.

We also set Cookies on certain other sites that we advertise on. If you receive one of those Cookies, we may use it to identify you as having visited that site if you later visit our Services. We can then target our advertisements based on this information.

Third-Party Integration Cookies: On some pages of our Services, other organizations may also set their own Cookies. They do this to track the performance of their applications that are integrated with our Services or to customize their services for you. Because of how Cookies work, our website cannot access these Cookies, nor can the other organization access the data in Cookies we use on our Services.

Which Cookies do we use?

Cookie Sources

Purposes

Google Analytics

Analytics

Facebook

Marketing & Advertising

FullStory

Analytics

Google

Marketing & Advertising

HubSpot

Third-Party Integration (Marketing & Communications)

LinkedIn

Marketing & Advertising

YouTube

Marketing & Advertising

Mixpanel

Analytics

Segment

Analytics

CrazyEgg

Analytics

HotJar

Analytics

Intercom

Communication


How can you turn Cookies off?

All modern web browsers allow you to change your Cookie settings. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. In order to understand these settings, the following links may be helpful or you can use the ‘Help’ option in your browser for more details.

If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the USA, Canada or Europe, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt-out by visiting:

Useful links

To find out more about Cookies and their use on the Internet, you may find the following websites useful:

Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the site not to follow its online movements. Because of differences in how web browsers interpret this feature, it is not always clear whether users intend for these signals to be transmitted or whether they are even aware of them. Therefore, we currently do not respond to such “Do Not Track” signals.