Customer Showcases

Amazing companies are using Tonkean to transform their internal process experience. Read the real-life stories of companies from across industries and sizes.
Semrush
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We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
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Google
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I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
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Workday
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Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
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Grubhub
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Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input.
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Stephanie Cline, Team Lead, Front-Line Operation
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Instacart
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Every company has different processes, workflows and ways they like to work. Tonkean allows you to accomplish what is best for your business, on your terms. Orchestrate processes across tools and teams. Make technology work for your employees, rather than the other way around.
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Veronica Yu, Chief of Staff, Legal
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Crypto.com
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Strong automation with great UI and even greater team
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Hristo Hristov, VP, CS Systems and Processes
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Blockchain
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The biggest impact of Tonkean is that we've been able to transition teams to better workflows and processes without having a ton of friction...The combination of being able to implement changes right away without devs and the security of the platform made us want to choose Tonkean.
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Tim Dougherty, Special Projects & Strategy
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Tonkean is a leader in Business Process Management on G2
Tonkean is a leader in Business Process Management on G2
Tonkean is a leader in Business Process Management on G2
Users love Tonkean on G2

Why Coupa Partners with Tonkean for Intake and Orchestration

Coupa customers leveraging Tonkean ProcurementWorks for intake orchestration are greatly improving performance.

“We Reduced Cycle Times from 19 Days to 10”: How Semrush Uses Tonkean to Move at the Speed of Business

Semrush needed a more efficient and seamless way to facilitate procurement intake across their existing enterprise systems, including Oracle, Ironclad, and their various messaging tools. They turned to Tonkean for help—and ended up cutting their cycle times for intake in half.

“Nearly 100% Adoption”—How Workday Used Tonkean To Fix Intake

Tonkean helped Workday achieve “Nearly 100% adoption” of a key intake process. Next, they’re working to leverage Tonkean’s AI Front Door to make “Submitting intake or updating policies even easier.”

How EarnIn Used Tonkean to Scale Its IT Support

Tonkean allowed EarnIn to automate numerous business processes and create internal tools that help scale IT—along with other teams like engineering, recruiting, and HR, as well.

How Instacart Automates Matter Intake With Tonkean

Instacart grew 4X during the COVID-19 pandemic, and the influx of new customers necessitated more efficient and scalable processes. They turned to Tonkean.

Improving the Patient Experience

EVERSANA sought to create processes for its clients that could keep up with the pace of rapid change brought on by the pandemic—and that wouldn’t break when patients needed help the most. They partnered with Tonkean.

Increasing Customer Satisfaction And Improving The Employee Experience With Tonkean

In 2 weeks, using Tonkean, TripActions transformed their end-to-end support escalation & handling processes across many different systems, including Intercom, Zendesk, and Slack.

How Zilch Began Streamlining Processes With Tonkean—No Code or Change Management Required

For Zilch, the payments technology company, Tonkean made answering the hard questions associated with automation implementation as easy as "Buy now, pay later."

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.