Tonkean Academy

Learn the basics of the Tonkean platform and start automating away your most tedious business processes. The Tonkean Academy is here to support your current and future platform learning needs.

Get Started with the Basics

Before you start building, it’s helpful to understand the concepts that underlie the Tonkean platform. The Get Started section in the Tonkean Docs covers the following topics:

What is Tonkean?
What is a Solution?
What is a Module?
What is a Business Report?
Navigate Tonkean
Quick Start Guide

Academy Course

Tonkean 101 - Start Building

Ready for some hands-on learning? We have you covered.

In Tonkean 101, we go through the basics of the Tonkean platform in a series of walkthroughs designed to get you building as quickly as possible. We cover creating and connecting a data source, creating a module, setting up triggers and actions, and more—all included in working through the real-world use case of building an email inbox workflow.

Check out the first few lessons below to get started building:

Map Fields in the Input Source

When working with data sources like email inboxes or third-party applications, the data we’re looking for are the fields they contain. Learn how to map several data source fields for use in a workflow.

Create an Email Inbox Enterprise Component

Every Tonkean module must monitor a data source. Create a new email inbox that will serve as a data source for a module. We can send emails to this new inbox that Tonkean will triage and respond to with specific actions.

Create a Module and Monitor a Data Source

Create your first Tonkean module and connect our newly-created email inbox as the input source. The input source is a data source that our module monitors for changes, such as the receipt of a new email, and initiates a workflow in response.

Webinars

Keep Learning with Use Case Walkthroughs

Are you trying to solve a specific business problem or perform a special function?
In our webinars, we cover more complex or industry-specific use cases that you can use as inspiration to solve your own operational challenges.

Introduction to Global Fields & Reporting Workspace App

Add global fields to your workflow to create key metrics—important indicators for the health and performance of your module. Learn how global fields combine with workspace apps to provide your stakeholders with important insight into your workflow.

Email Intake, Triage, and Coordination

Use Tonkean to intake any email from any inbox, triage the requests based on their contents, and coordinate with all of the relevant individuals and systems. We will show you how to create the relevant data source to manage your inbox, create a module from scratch, use NLP (natural language processing), and finally test and publish your workflow to production.

Slack Channel Triage and Coordination

Turn any Slack channel into an actionable intake source and triage requests based on message content, and coordinate with all of the relevant individuals and systems. We will show you how to connect any Slack channel and create a module from scratch to automate away all the noise of Slack!

Introduction to Custom Interfaces and Workspace Apps

Start exploring the power of custom interfaces and workspace apps. Custom item interfaces allow you to build unique, specialized views of the items in a given module, enabling the sharing of relevant information with the people involved in your business process. Workspace apps are the face of a Tonkean solution, providing a user experience for all the actions, data, and business logic at work within that solution. Together, these capabilities enable you to create deeply customized ways for your team to engage with your workflow.

Use GPT to Enhance Your Procurement Experience

GPT and Tonkean have officially united, and with their powers combined, you can learn how to augment both your requesters and your procurement team's experiences. Create an intake form using Tonkean, then send this request to OpenAI to categorize the request type, suggest alternatives, and then create an RFI, all without writing any code and without doing any manual work yourself. Learn how to use Tonkean to wrap around your existing tech stack, so your requestors don’t have to change their behavior and are always kept in the loop.

Use GPT to Augment Your Legal Processes

Learn how to bring the power of GPT to your Legal team! Create a process your colleagues will follow and allow GPT to do some of the heavy lifting of categorizing requests, identifying urgency, and doing some of the leg work for your legal team by drafting documents and templates with customized prompts. Learn how to use Tonkean to wrap around your existing tech stack, so your requestors don’t have to change their behavior and you're becoming more efficient with your time every day!

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.

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