The problem with the buying experience in procurement today
In many organizations, the buying experience prescribed by procurement is not intuitive. It's fragmented across multiple disconnected systems.
To complete the buying journey, requesters must log into all these different systems—each of which have a different user interface.
The lack of cohesion and centralization fosters confusion. This leads to employees circumventing procurement's prescribed buying process in favor of figuring it out on their own.
It also makes the procurement team's life harder. When requesters don't abide by a single, prescribed process, tracking the status of purchase-related tasks ends up requiring lots of manual work—fishing for updates across systems; pestering requesters for updates personally; the list goes on.
It also increases risk, because it opens up the door for human error.... simply put, there's a better way.
Automate and centralize the guided buying experience with intelligent automation and process experience
With Tonkean, procurement teams can create a guided buying experience that allows requesters to submit requests to procurement from within whatever app or platform they prefer spending time in—Slack, Teams, Email, etc. No logging into multiple platforms. Tonkean gives end-users everything they need, where they need it.
Requesters follow the guided buying process because it's easy for them—no change management or context switching required—and because Tonkean accommodates their unique needs, preferences, and working styles.
On the backend, Tonkean will also connect all your various TPRM, Contract Management and procurement systems, and it will funnel information submitted through each into one centralized procurement portal, where, in one place, procurement teams can quickly ascertain the status of every request or action related to the buying journey.
Procurement can set all this up entirely on their own, too, because the Tonkean interface is 100% no-code.
We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
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I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
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Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
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