Guided Buying Experience

The problem with the buying experience in procurement today

In many organizations, the buying experience prescribed by procurement is not intuitive. It's fragmented across multiple disconnected systems.

To complete the buying journey, requesters must log into all these different systems—each of which have a different user interface.

• The lack of cohesion and centralization fosters confusion. This leads to employees circumventing procurement's prescribed buying process in favor of figuring it out on their own.
• It also makes the procurement team's life harder. When requesters don't abide by a single, prescribed process, tracking the status of purchase-related tasks ends up requiring lots of manual work—fishing for updates across systems; pestering requesters for updates personally; the list goes on.
• It also increases risk, because it opens up the door for human error.... simply put, there's a better way.

Automate and centralize the guided buying experience with intelligent automation and process experience

With Tonkean, procurement teams can create a guided buying experience that allows requesters to submit requests to procurement from within whatever app or platform they prefer spending time in—Slack, Teams, Email, etc. No logging into multiple platforms. Tonkean gives end-users everything they need, where they need it.

• Requesters follow the guided buying process because it's easy for them—no change management or context switching required—and because Tonkean accommodates their unique needs, preferences, and working styles.
• On the backend, Tonkean will also connect all your various TPRM, Contract Management and procurement systems, and it will funnel information submitted through each into one centralized procurement portal, where, in one place, procurement teams can quickly ascertain the status of every request or action related to the buying journey.
• Procurement can set all this up entirely on their own, too, because the Tonkean interface is 100% no-code.