Enterprise Copilot

Transform the way your organization uses technology with a guided experience that wraps around the entire enterprise tech stack, anticipates needs, automates manual steps, and makes every process faster and more effective.

Accelerate intake to resolution for shared services teams
Boost process adoption and compliance
Minimize human error and omission
Leave cumbersome change management behind

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Features

An AI Front Door for every channel

Engage users with an intuitive, conversational interface that understands natural language.
Answer common questions, autonomously resolve simple tasks, and route to the proper workflows for more complex processes.
Connect the AI Front Door to email, Slack, and Microsoft Teams to meet employees where they work.

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Features

Personalized intake with AI-enhanced forms

Create optimized form sequences that account for user roles and situational signals to radically simplify intake for requesters.
Save time and improve data fidelity by pre-filling fields with data from connected systems across the organization.

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Personalized intake with AI-enhanced forms

In-the-moment support – with humans in the loop

Features

In-the-moment support – with humans in the loop

Clarify on process and policy with an AI-based Q&A window within the form sequence.
Offer proactive, in-context support and enable requesters to collaborate with relevant stakeholders.

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Features

Seamless orchestration across systems, people, and departments

Automate handoffs among teams and applications with active system monitoring that triggers actions based on custom business logic.
Notify stakeholders of required tasks and enable them to take action directly from their core systems, as well as through Slack, Microsoft Teams, and email.
Create collaborative workspaces for shared services teams with unified queues, analytics, and configurable widgets.

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Seamless orchestration across systems, people, and departments

Business-led configurability

Implement ready-to-use templates from the Tonkean Library or design custom processes and automations with a 100% no-code interface interface.
Ensure that every process aligns with your policies, and adjust with ease as the organization evolves.
Tailor dashboards and form sequences with Tonkean’s “what you see is what you get” experience editor, and imbue every view with your visual brand identity.

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