From automatically handling questions to onboarding employees, here’s how your people ops team can orchestrate their processes end-to-end.
Automate routine tasks and coordinate escalated tickets across support teams and systems.
Improve IT ticket turnaround time by automatically consolidating, routing, and coordinating help desk requests.
Eliminate manual tasks from the employee onboarding process by automating back-office tasks.
Avoid wasting time configuring system licenses by orchestrating the provisioning and decommissioning of system permission sets end-to-end.
Streamline and standardize the vendor onboarding process across the organization while minimizing change management.
Track item details and critical KPIs across multiple systems and teams in a single view. Identify process bottlenecks and automate actions to improve efficiency.
Provide ops teams with more flexibility and agility to improve operational efficiency.
Minimize reliance on IT or engineering for support to improve processes.
Simplify the ongoing maintenance of solutions with a single, no-code platform.
Provide IT with confidence to deploy and support mission – critical processes. SOC 2 & GDPR compliant.
As the COVID-19 pandemic took hold in the U.S., millions of Americans were suddenly out of work, and EVERSANA had minimal time to roll out new solutions to help unemployed patients enroll themselves in affordability programs. They used Tonkean to create a tailored solution for their specific needs to make an immediate impact and connect patients with the programs they needed quickly.