IT Operations

Offload tedious & mundane requests

Spend less time firefighting by streamlining processes, reducing overhead, and maximizing valuable resources.

Trusted by enterprises like

Tonkean + IT Ops

From automatically handling questions to onboarding employees, here’s how your people ops team can orchestrate their processes end-to-end.

IT FAQ Auto-Handler

Automate routine tasks and coordinate escalated tickets across support teams and systems.

IT Ticket Intake

Improve IT ticket turnaround time by automatically consolidating, routing, and coordinating help desk requests.

Employee Onboarding

Eliminate manual tasks from the employee onboarding process by automating back-office tasks.

Employee Account Management

Avoid wasting time configuring system licenses by orchestrating the provisioning and decommissioning of system permission sets end-to-end.

Vendor and Supplier Onboarding

Streamline and standardize the vendor onboarding process across the organization while minimizing change management.

IT Auditing

Automate the auditing process of your systems by identifying system owners, gathering information from them, and consolidating it all for your team.

Connect to any of your packaged & custom apps, communication tools, databases, and more

No-code means you
can actually be agile

Tonkean’s no-code platform empowers business operations teams to build process solutions without the constant reliance on developers or IT.

Kiss change management
goodbye

Build processes that put people first, and deliver automation around the tools you already have to reduce the amount of complexity and change.

Built for business.
Loved by IT.

Tonkean caters to both business and IT teams, providing an enterprise model to deliver both agility and governance across the organization.

Gain end-to-end visibility

Track item details and critical KPIs across multiple systems and teams in a single view. Identify process bottlenecks and automate actions to improve efficiency.

Tonkean empowers operations teams

Accelerate Operational Velocity

Provide ops teams with more flexibility and agility to improve operational efficiency.

Reduce IT dependency

Minimize reliance on IT or engineering for support to improve processes.

10x Lower Maintenance Costs

Simplify the ongoing maintenance of solutions with a single, no-code platform.

Enterprise Grade

Provide IT with confidence to deploy and support mission – critical processes. SOC 2 & GDPR compliant.

CASE STUDY

EVERSANA Improves The Patient Experience

As the COVID-19 pandemic took hold in the U.S., millions of Americans were suddenly out of work, and EVERSANA had minimal time to roll out new solutions to help unemployed patients enroll themselves in affordability programs. They used Tonkean to create a tailored solution for their specific needs to make an immediate impact and connect patients with the programs they needed quickly.

The power of Tonkean, I don't think it can be overstated.

— Chris Giddings, Sr. Solutions Architect and Innovation Lead