Tonkean + Intercom Integration

Tonkean helps growing customer support, success, sales, and marketing teams scale by augmenting their Intercom environment with bots that automate work and coordinate people. 
With Tonkean you can build bots for Intercom that:
  • Monitor Conversations, Users, Leads
  • Create, update, or edit any field in those items
  • Perform common actions like Comment, Tag, Assign, Change Status, etc.
  • Use our people coordination actions to proactively alert and follow-up with people in Slack, MS Teams, or email for approvals, updates, questions, and more
  • Connect Intercom to any one of our other +1000 integrations including Salesforce, Marketo, Zendesk, JIRA, Slack, and more.
See our solutions for Customer Ops & Sales Ops.

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End-to-End Workflow Automation

With our powerful Workflow Builder, you can easily train your bots to coordinate or execute any business workflow end-to-end. Including data manipulation and people coordination.

Auto-handling Requests
Approval Processes
Work Delegation
Status Reporting

API for people

Intelligent people coordination

Tonkean puts your people at the center by reaching them where they are, Slack, MS Teams, or email. Tonkean’s AI-powered workbots automate processes around the behaviors of your people, getting the information from people to systems as quickly and easily as possible.


Seamless integrations
with your tools and systems

Looking for a specific one?
Check our 1000+ integrations here →


the operating system for BUSINESS OPERATIONS

Ready to supercharge your ops teams?