Empower business ops with

People Coordination

Enjoy pain-free change management because Tonkean makes processes and systems work for people and not the other way around. 

Trusted by enterprises like
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What is people coordination?

It’s about keeping humans involved and engaged in processes when they are needed.  Automating processes doesn’t mean taking people out of the equation. In fact, automation without human involvement is blind. Tonkean is built for guided automation with people coordinated into the process at critical points. 

Add actions for people in your workflow

Need to ask a question, seek an approval, or some other type of human input in your flow? Easily weave people actions together with data, system actions, and logic to create end-to-end solutions.

Cut the back-and-forth and get critical information fast

Are your processes dependent on other teams that use different systems? Create forms in Tonkean that can gather pertinent information from different teams in one place.

Let people work where they want

Remove the pain of learning another system by allowing people to work in the tools they actually like. Push data insights and coordinate actions from any system to email, Slack, MS Teams, or whatever tool your team finds most natural.

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Track the status of every action item

Ensure nothing falls through the cracks with real-time visibility into the status and details of every action item, including who owns it, when it’s due, how urgent it is, and more.

Automatically check in with people for status updates

Have Tonkean chase people for status updates and next steps if progress gets stuck. Tonkean will also choose the preferred channel for each individual based on historical data.

Schedule important events without the headache

Don’t let scheduling conflicts get in the way of progress. Let Tonkean check in with your teams, customers, etc., to get events on their calendars without the hassle of finding a time that works. 

Where can you improve people coordination?

From onboarding new customers to triaging legal inboxes, operations teams can now build endless solutions to optimize processes, provide better experiences for people, and deliver business outcomes.

Revenue Operations

Optimizing B2B customer onboarding can reduce ramp time by 54% and increase CSAT by 45%.

HR Operations

Accelerate new employee ramp time by 5 weeks and improve retention by 40% with an ideal onboarding experience.

Customer Operations

Create a one-stop source to track and monitor all onboarding activities and ensure nothing falls through the cracks.

Legal Operations

Optimizing legal intake can make attorneys 20% more productive and improve business satisfaction by 50%.

Finance Operations

Streamline and track new vendor requests while reducing duplicate tooling by 75%.

General Operations

Make it easy for employees to ask common questions by creating an FAQ embedded in email or chat.

Trusted by the world’s most innovative teams

"I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer."

– Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.

"Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input."

– Stephanie Cline, Team Lead, Front-Line Operation

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"Every company has different processes, workflows and ways they like to work. Having a system like Tonkean that is truly customizable and flexible allows you to accomplish what is best for your business. So if you want a system that can adapt to how your people work instead of the other way around, that’s Tonkean.”

– Veronica Yu, Chief of Staff, Legal

Discover all the capabilities of Tonkean

Empower your ops teams with a complete platform to optimize your processes, systems, and people

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Enterprise No-Code

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Business Orchestration

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Advanced Automation

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Enterprise Integrations

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People Coordination

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Workspace Apps

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Ready to improve how people work?

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