Conflict Waiver Processing

Automate conflict waiver processing

One key responsibility of every legal department is processing and honoring conflict waivers. (A company may need a conflict waiver when it wants to represent or perform work for a client who has an adversarial relationship with someone the company has already represented.)

This can be a complicated, sensitive endeavor—especially when you consider how often, inside most organizations, prescribed legal processes are ignored. 67% of employees admit to skipping legal policies and procedures.

Luckily, many elements of this process can be automated—and made more reliable in the process.

Reduce risk and save time

Tonkean is a process experience platform that can be used to monitor, coordinate, and enforce governance structures for all communication that might take place between outside councils and third parties.

• The platform provides full visibility into the status and state of all request processes and backlogs.
• Because Tonkean is 100% no-code, implementing into your workflows a conflict waiver management automation is easy. Legal ops professionals can own the solution entirely and make changes as their business needs change.
• Tonkean will also work on the backend of processes to ensure that work is always assigned to the right person. Legal ops teams can track unassigned conflict waiver requests and get them assigned to an individual's queue quickly.
• What's more? Tonkean integrates with every messaging app and matter intake system either your organization or a third-party organization might use. Meaning it'll meet employees and third parties where they are—and it will know how and when to follow up with them there—in order to better ensure preferred processes are abided by and action items are completed.
• The people who need to be in control of the solution are allowed, in other words, to remain in control—guaranteeing compliance and saving time.

End-to-end visibility

Using Tonkean's legal operations portal, legal teams enjoy end-to-end visibility across all intake channels.

This allows you to discern—at a glance—every conflict waiver your team is presently processing or managing, where it came from, who it's for, and what the up-to-date status of your relationship with that organization is.

The portal also outlines for you the particulars of every relationship you might have—including with which third parties you share Slack or Teams channels.

All this serves, among other things, to help legal teams sleep better at night.