Maximum adoption = Maximum compliance and efficiency.

Reduce cycle time by
50%
Tonkean customers accelerate time-to-resolution and significantly improve SLAs.
Higher adoption
99%
of Tonkean customers report higher adoption and end user satisfaction
Focus on critical work
30h/wk
Tonkean saves customers on average more than 30 employee hours every week
Automation at scale
7.7B
Every year, Tonkean automates 7.7B steps and handles 288M unique requests.

Legal

intake and orchestration for the enterprise

Maximize adoption, efficiency, and compliance from intake to resolution
Employees

Driving real adoption with AI agent intake

Transform legal from a black box into a trusted partner with an AI-powered experience that speaks in plain language, guides employees through processes, and delivers transparency at every step – so legal can prevent issues instead of reacting to them.

  • Intake, anywhere: Field requests via AI agents in Slack, Teams, email, and branded portals. Instantly answer basic questions. Triage and route complex matters.
  • Guided experiences: Intelligent intake forms adapt based on risk level and matter type, auto-filling fields from connected systems and providing real-time AI assistance along the way.
  • Always in the loop: Real-time matter tracking with proactive updates – so employees and stakeholders know exactly where their requests stand.
Driving real adoption with AI agent intake
Driving real adoption with AI agent intake
Orchestrate legal operations at enterprise scale
Orchestrate legal operations at enterprise scale
Legal teams

Orchestrate legal operations at enterprise scale

Tonkean coordinates the matter lifecycle across your entire legal tech stack, automating handoffs and syncing data between systems.

  • Every system working as one: Sync contracts from CLM to eSignature, route approvals through email and Slack, pull data from billing systems, and coordinate with outside counsel platforms.
  • Outcome-driven AI agents: Deploy agents that handle everything from routine NDA generation to complex contract analysis and negotiation strategies.
  • Policy- and context-aware by design: Map playbooks, approval paths, and risk tiers so workflows conform to your policies.
  • Pre-built workflows, infinite flexibility: Deploy out-of-the-box legal processes and agents for NDAs, contracts, matter intake, and more. Customize – or build your own – with Tonkean’s drag-and-drop tools, no IT required.
Cross-functional stakeholders

Legal collaboration without the legal complexity

Tonkean ensures smooth approvals and clear communication without forcing anyone to learn new systems.

  • Meet partners where they work: Enable legal actions within Salesforce, ServiceNow, JIRA – anywhere work is done. 
  • Visibility without the chase: Provide real-time status on matters affecting each team. Eliminate the "where are we?" emails with automated updates.
  • Orchestrated handoffs: Route intelligently between departments with context preserved. Ensure everyone knows their role and deadline.
  • Get ahead of the ask: Send proactive notifications for expiring contracts, required approvals, and compliance deadlines.
Legal collaboration without the legal complexity
Legal collaboration without the legal complexity
Enterprise governance, built for legal
Enterprise governance, built for legal

Enterprise governance, built for legal

Provide an audit trail of all actions and approvals to help preserve attorney-client privilege, reduce risk, and maintain audit readiness. 

  • Comprehensive role-based access control & ethical walls
  • Full audit logs 
  • Item-level data retention & legal holds
  • Data encrypted in-transit and at-rest
  • Flexible deployment options: public cloud, private cloud, and on-premises
  • Layered administration that provides global controls while putting process maintenance into the hands of SMEs

Wrapper for your existing tools

Connect to all of your existing tools out of the box.
Your team can work where they like to work, with no change management.
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Trusted by the world’s most innovative teams

Semrush
"
We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
"
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Alejandro Fernandez, Head of Global Procurement, Semrush
Cockroach Labs
"
“Our relationship with the legal and compliance team has drastically improved. It’s now a trusted partnership. I think that’s been a huge benefit, and something I’m looking forward to is just allowing people to do what they’re hired to do, rather than having to focus on manual tasks.”
"
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Kevin Stacey, Head of Procurement, Cockroach Labs
Google
"
I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
"
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Tonkean is a leader in Business Process Management on G2
Tonkean is a leader in Business Process Management on G2
Tonkean is a leader in Business Process Management on G2
Users love Tonkean on G2

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.