Tonkean Legal Works | AI-Powered Enterprise Intake & Process Orchestration

Maximum adoption = Maximum compliance and efficiency.‍

Reduce cycle time by

50%

Tonkean customers accelerate time-to-resolution and significantly improve SLAs.

Higher adoption

99%

of Tonkean customers report higher adoption and end user satisfaction

Focus on critical work

30h/wk

Tonkean saves customers on average more than 30 employee hours every week

Automation at scale

7.7B

Every year, Tonkean automates 7.7B steps and handles 288M unique requests.

Gather requests from anywhere

Gather requests from all the sources of intake across the organization, including forms, emails, chat, or other systems. Collect available information for the request and automatically enrich the information using available data sources (such as Workday).

Meet people where they are (email, chat, etc.)
Unify requests from all the different front doors
Auto-handle low-value work; focus on high-value work

Intelligently triage requests

Safely use AI to triage the incoming request to understand its details (type, risk level, priority), collect additional details by following up with the original requestor, and route to the appropriate legal resource.

Automatically classify the type of requests (Contract? Litigation? Holdings?)
Identify urgency and focus on high value-work
Automate and apply your policies with no-code
Manage an FAQ list to auto-handle common requests

Auto-handle the simple. Coordinate the complex.

Implement automation without forcing anyone to learn a new tool

Auto-handle simple requests like NDAs and SOWs
Integrate with existing tools to automate data entry and document creation
Route and coordinate complex requests (conflict waivers, IP and patents, engaging outside counsel) with the right person or practice group
Track every request in a powerful dashboard, from start to finish

Auto-handle the simple. Coordinate the complex.

Wrapper for your existing tools

Connect to all of your existing tools out of the box.
Your team can work where they like to work, with no change management.

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Trusted by the world’s most innovative teams

We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.

Alejandro Fernandez, Head of Global Procurement, Semrush

I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.

Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.

Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.

Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel

Read all customer stories