AI-Powered Enterprise Intake & Process Orchestration

Semrush needed a more efficient and seamless way to facilitate procurement intake across their existing enterprise systems, including Oracle, Ironclad, and their various messaging tools. They turned to Tonkean for help—and ended up cutting their cycle times for intake in half.

Tonkean helped Workday achieve “Nearly 100% adoption” of a key intake process. Next, they’re working to leverage Tonkean’s AI Front Door to make “Submitting intake or updating policies even easier.”

Kevin Stacey, Cockroach Labs' head of global procurement, has been using Tonkean’s orchestration software to streamline and improve Cockroach’s internal procurement operations since 2024. Prior to implementing Tonkean, the average ticket took 30 minutes to create. Now, the average ticket takes only 5 minutes on average due to Tonkean’s simplified requester experience and contextually-aware intake.

Instacart grew 4X during the COVID-19 pandemic, and the influx of new customers necessitated more efficient and scalable processes. They turned to Tonkean process orchestration. The results were transformative. “Every company has different processes, workflows and ways they like to work," said Veronica Yu, Instacart's Chief of Staff, Legal. "Having a system like Tonkean that is truly customizable and flexible allows you to accomplish what is best for your business."