The Bridge Between Business & IT
For Business Operations
Automate any business process, no code or change management required.
For Business Technology
Create a standard that improves both governance and business agility.
Build an enterprise standard for solution delivery
Define the Enterprise Components that govern and accelerate solution delivery to your most mission-critical business processes.






Quickly connect your packaged and custom applications with 1000+ connectors and easy-to-build webhooks.
Specify native or custom actions that can be performed on your data sources with full governance and easy reusability.
Determine the communication mediums of choice (i.e. Slack, Teams, Google Chat, or email) for human-in-the-loop processes.
Train the machine learning models that empower advanced capabilities like NLP for processing unstructured data for use in solutions.
Ensure compliance and minimize risk with fine-grain access control and versioning on every component, module, and solution.
Intelligent Request Automation
Convert unstructured requests coming from email/chat to a standardized process you can scale and trust.

Trusted by enterprises like






ADOPTION
Minimum Change Management
transparency
Mitigate Risk with
End-to-End Visibility
Efficiency
Reduce Costs & Increase Capacity
autonomy
Fully Customizable By Ops Team
The perfect process is the one they don't even notice
Personalized Intake
- Collect Requests from any system
- Handle unstructured chat messages
- Monitor existing email inboxes
- Guide the experience with Dynamic Forms
- Enable Self-serve & transparency with custom Workspace Apps
Smart Triage
- Define policies with no-code
- Route requests to the right people or systems
- Analyze unstructured data with OCR & NLP
- Identify trends & aggregate insights with Business Reports
Powerful Coordination
- Integrate and automatically create tickets, update data, or other tasks
- Ask questions, send notifications and reports via Slack, MS Teams or email
- Proactively follow up and check-in for status updates
- Coordinate approvals, escalations and complex human-in-the-loop processes
Personalized Intake
- Collect Requests from any system
- Handle unstructured chat messages
- Monitor existing email inboxes
- Guide the experience with Dynamic Forms
- Enable Self-serve & transparency with custom Workspace Apps
Smart Triage
- Define policies with no-code
- Route requests to the right people or systems
- Analyze unstructured data with OCR & NLP
- Identify trends & aggregate insights with Business Reports
Powerful Coordination
- Integrate and automatically create tickets, update data, or other tasks
- Ask questions, send notifications and reports via Slack, MS Teams or email
- Proactively follow up and check-in for status updates
- Coordinate approvals, escalations and complex human-in-the-loop processes
Follow a library of best practices and ensure coverage
Legal
Legal Intake, Triage & Coordination
Make attorneys 20% more productive & improve business satisfaction by 50%
Finance
Procurement Intake & Management
Get spend under control, mitigate risk and reduce procurement cycle.
HR
Employee Onboarding & Offboarding
Accelerate ramp up time by 5 weeks and improve retention by 40%
REVENUE
Customer Onboarding & Handoff
Optimize B2B onboarding, reducing ramp time by 54% and increasing CSAT by 45%
Trusted by the world’s most innovative teams

"I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer."

"Every company has different processes, workflows and ways they like to work. Having a system like Tonkean that is truly customizable and flexible allows you to accomplish what is best for your business. So if you want a system that can adapt to how your people work instead of the other way around, that’s Tonkean.”