Intelligent Request Automation

Convert unstructured requests coming from email/chat to a standardized process you can scale and trust.

Tonkean intake solution
Trusted by enterprises like


Minimum Change Management


Mitigate Risk with
End-to-End Visibility


Reduce Costs & Increase Capacity


Fully Customizable By Ops Team

The perfect process is the one they don't even notice

Personalized Intake

Smart Triage

Powerful Coordination

Personalized Intake

Smart Triage

Powerful Coordination

Follow a library of best practices and ensure coverage


Legal Intake, Triage & Coordination

Make attorneys 20% more productive & improve business satisfaction by 50%


Procurement Intake & Management

Get spend under control, mitigate risk and reduce procurement cycle.


Employee Onboarding & Offboarding

Accelerate ramp up time by 5 weeks and improve retention by 40%


Customer Onboarding & Handoff

Optimize B2B onboarding, reducing ramp time by 54% and increasing CSAT by 45%

Trusted by the world’s most innovative teams

"I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer."

– Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.

"Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input."

– Stephanie Cline, Team Lead, Front-Line Operation

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"Every company has different processes, workflows and ways they like to work. Having a system like Tonkean that is truly customizable and flexible allows you to accomplish what is best for your business. So if you want a system that can adapt to how your people work instead of the other way around, that’s Tonkean.”

– Veronica Yu, Chief of Staff, Legal