Braze

 Integration

Customer Engagement Platform

Integrating Tonkean with Braze for Enhanced Customer Engagement

Braze offers a powerful platform for creating meaningful connections between brands and consumers. However, managing unsubscribed emails and coordinating cross-platform marketing campaigns can pose significant challenges. By integrating Tonkean's no-code automation platform with Braze, enterprises can automate these processes, ensuring smoother operations and enhanced customer engagement.

Efficient Management of Unsubscribed Emails

One of the frequent challenges faced by marketing teams is managing unsubscribed emails. By using Tonkean, teams can automate the process of identifying and categorizing unsubscribed emails, ensuring compliance and maintaining brand reputation. This process can be seamlessly integrated with CRM tools like Salesforce for a comprehensive approach to customer relationship management.

Coordinating Marketing Campaigns Across Platforms

Marketing campaigns often span multiple platforms, requiring careful orchestration to ensure consistency and impact. Tonkean allows marketing teams to integrate Braze with other tools such as Mailchimp and HubSpot, enabling the automation of campaign workflows and centralization of data. This ensures that teams can focus on crafting compelling messages rather than managing logistics.

Real-time Customer Engagement Tracking

Tracking customer engagement metrics in real-time is crucial for adjusting strategies and maximizing impact. With Tonkean, businesses can automate data collection and analysis from Braze, allowing for immediate insights and data-driven decision-making. This capability enhances the agility of marketing teams, enabling them to respond swiftly to changes in consumer behavior.

Seamless Integration with Other CRM Tools

Integrating Braze with other CRM tools is essential for a holistic view of customer interactions. Tonkean facilitates seamless connectivity between Braze and platforms like Zendesk and Salesforce, ensuring that data flows smoothly and consistently across systems. This integration supports a unified customer engagement strategy that is both responsive and comprehensive.

Automating Personalized Customer Interactions

Personalization is key to successful customer engagement. Tonkean enables businesses to automate personalized interactions through Braze, leveraging AI to tailor messages based on customer data and behavior. By integrating with tools like AI Front Door, companies can create experiences that resonate with individual consumers, enhancing loyalty and satisfaction.

By leveraging the capabilities of Tonkean, enterprises can unlock the full potential of Braze, transforming customer engagement into a seamless, automated process. For more information on how Tonkean can revolutionize your marketing efforts, explore our solutions and resources.

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Version
1.0.0
Last Updated
June 17, 2022
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We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Google
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Workday
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Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
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