Slack App

 Integration

Single Workspace & Communication Platform

Unlock the Full Potential of Slack with Tonkean Automation

Slack has become an indispensable tool for enterprise communication, offering seamless collaboration through channels, messages, and user groups. However, managing these elements effectively often requires significant manual effort, particularly for operations teams in procurement, legal, and IT. That's where Tonkean comes in, providing powerful automation capabilities to streamline your Slack workflows and enhance productivity without sacrificing the collaborative nature of Slack.

1. Streamline User Access Management

Managing user access and roles across multiple Slack channels can be a daunting task, especially in large organizations. With Tonkean, you can automate the creation and management of user groups, ensuring that the right people have access to the right conversations at the right time. By automating actions such as inviting users to channels or removing them when necessary, you can maintain a clean and organized Slack workspace effortlessly.

2. Automate FAQ Responses

Frequently asked questions can flood Slack channels, making it difficult for teams to keep up with responses. Tonkean allows you to monitor Slack messages in real-time and automate responses to common queries, effectively turning your channels into dynamic FAQ hubs. This not only saves time but also ensures that employees always have access to accurate and up-to-date information.

3. Effortless Channel Management

Over time, Slack channels can become cluttered with outdated or irrelevant conversations. Tonkean can automatically archive these channels based on predefined criteria, helping maintain a streamlined and efficient communication environment. By leveraging automation for channel archiving, your team can focus on strategic tasks rather than administrative overhead.

4. Simplify User Group Coordination

Coordinating updates to Slack user groups often requires manual tracking and intervention. Tonkean enables you to automate the updating of user groups, ensuring that changes are implemented consistently across your organization. This capability is particularly useful for cross-functional teams that rely on up-to-date user group memberships to facilitate collaboration.

5. Consistent Channel Topic Management

Channel topics play a crucial role in guiding discussions and maintaining focus within Slack channels. However, manually setting and updating these topics can lead to inconsistencies. Tonkean offers the ability to automate channel topic updates, providing a standardized approach that aligns with your organization's communication strategy.

Integrate Seamlessly with Other Tools

Tonkean's Slack integration is just the beginning. By connecting Slack with other enterprise tools such as Jira, Salesforce, and DocuSign, you can create end-to-end automated workflows that transcend organizational silos. Whether it's triggering a Jira ticket from a Slack message or sending a contract for e-signature via Slack, Tonkean orchestrates complex processes with ease.

Learn more about how Tonkean can transform your Slack experience and empower your operations teams to work smarter, not harder. Visit our solutions page to discover the full range of capabilities.

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Version
1.0.0
Last Updated
June 17, 2022
Categories
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Semrush
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We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
Google
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I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Workday
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Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
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Tonkean is a leader in Business Process Management on G2
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